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We at HalalBooking Ltd. understand that making bookings online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. This privacy policy applies to data collected on HalalBooking.com. Our website is intended for use people who are over 18 years of age.

What information we collect

We receive and store any information you enter on our website except credit/debit card details or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses. Unlike many other OTAs or general travel agencies we do not store or receive your credit/debit card details. Your credit/debit card payments on HalalBooking.com are either taken via PCI-compliant trusted third party payment acquirer or securely captured and stored by a trusted PCI-compliant website and is accessible only by the hotel/service provider for the purpose of completing your accommodation booking.

If you make use of any social media features on our website, the social media provider may send us information in line with their policies That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. Information regarding hotel recommendations or any HalalBooking savings or discounts exchanged between you and your friends may also be shared.

Call Monitoring.
Calls to and from our customer service help desk may be recorded or monitored for the purpose of quality control and for staff training. Call recordings will be maintained as long as reasonably necessary and will then be deleted. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

How we use your information

Your credit card information is (such as cardholder name, credit card number, and expiration date) securely captured and stored by a trusted PCI-compliant website and is accessible only by the hotel/service provider for the purpose of completing your accommodation booking you conduct via our site with the hotel/service provider. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to allow us to contact you for customer service, if necessary; to measure interest in and improve our products, services, and website; to notify you by email or post about special offers and travel-related products and services that may be of interest to you; to otherwise customise your experience with HalalBooking; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Email Communications

We want to make it easy for you to take advantage of travel-related opportunities on our website. One way we do this is by sending you email messages that contain information about your travel-related interests. We believe these email messages will provide you with useful information about travel-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.

With whom we share your information

HalalBooking may share your information with:
- Suppliers, such as hotel, Airport Transfer service providers, villa/house accommodation providers, car rental, and activity providers, who fulfil your travel reservations. Throughout HalalBooking.com, all services provided by a third-party supplier are described as such. We encourage you to review the privacy policies of any third-party travel supplier whose products you purchase through HalalBooking.com. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.
- Third-party vendors who provide services or functions on our behalf, including credit card processing and fraud prevention.

Cookies and other Web technologies

Cookies and other tracking technologies can be used on our websites and apps in various ways, such as making the HalalBooking.com website work, to analyse traffic or for advertisement purposes. These technologies are either used by us directly, or by our business partners, including third party service providers and advertisers we work with Display of tailored advertising/Your choices.

Data collected by business partners and ad networks to serve you with relevant advertising. The advertisements you see on this website are served by us or by our service providers. But we also allow third parties to collect information about your online activities through cookies and other technologies. The information gathered by these third parties is used to make predictions about your characteristics, interests or preferences and to display advertisements on our sites and across the Internet tailored to your apparent interests. We do not permit these third parties to collect personal information about you (such as email address) on our site, nor do we share with them any personal information about you. Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy.

How we protect your information

We want you to feel confident about using HalalBooking.com to make hotel and travel bookings, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions.

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our website.

How you can contact us

If you have questions about this Privacy Policy (or your travel planning or purchases), please contact us:
By email: info@halalbooking.com - we will do our best to respond to your request within 24 hours.
Via post: HalalBooking, Kemp House, 152 City Road, London, EC1V 2NX, United Kingdom

This Privacy Policy is effective as of 1 July 2017

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