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We were very impressed with the great customer service we received from the moment we arrived.
Overall the hotel was kept very clean including the bathroom/toilet at reception.
I had forgotten my toothbrush. I asked at reception if they had a complimentary one which they gave with a mini toothpaste.
Our room was small but comfortable and clean
Before we left we shared lunch ( everything is Halal) bought from the restaurant/cafe which was well presented and very tasty! We said we would definitely return for something to eat.
We were woken up and very annoyed with the cleaners talking really loudly and banging doors as they were cleaning early Sunday morning.
The TV is not aligned with the bed
friendly staff, made effort to take care of us as newly married guests, onsite gym Is a bonus, complimentary water in the room,
the dinner in the restaurant was good the first night but the second night the food was burnt twice, we asked for the food to be changed and we were met with a little resistance, eventually to be advised that the chef changes periodically by way of explanation. Parking is woefully expensive, car park opp Travelodge Stratford is 25 pound per day, or gala bingo next door or onsite at Westfield shopping centre.
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